Privacy Policy
This policy explains what we collect and how we use it when you use Remember Where (rememberwhere.art). We aim to collect only what we need to sell and ship your art.
Information We Collect
Account & contact: your email address and name.
Order & shipping: the products you order, your shipping address, and order history.
Payment: processed by our payment provider (Stripe). We receive confirmation and limited details (such as the card brand and last four digits) but do not store your full card number.
Usage: basic analytics about how the site is used (e.g. pages viewed), if analytics are enabled.
How We Use It
To create, fulfill, and ship your orders; to communicate with you about orders and support; to prevent fraud and abuse; and to operate and improve the service.
How We Share It
Print & shipping partner: we share your name, shipping address, and print file with our print lab (Prodigi) to produce and deliver physical orders.
Payment provider: Stripe, to process payments.
Service providers: hosting and analytics providers that help us run the site (e.g. Google Cloud; Google for sign-in/analytics).
Legal & safety: when required by law, or to protect our rights and users.
We do not sell your personal information.
Cookies & Analytics
We use minimal cookies/local storage needed to run the site and keep you signed in. If analytics are enabled, they help us understand aggregate usage. You can control cookies via your browser.
Data Retention
We keep order and account information as long as needed to provide the service, meet legal and tax obligations, and resolve disputes.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting support@rememberwhere.art. Depending on your location, you may have additional rights under applicable law.
Security & Children
We use reasonable measures to protect your information, though no method is perfectly secure. The service is not directed to children under 13, and we do not knowingly collect their information.
Changes & Contact
We may update this policy; the “Last updated” date reflects the current version. Data is processed in the United States. Questions? Contact support@rememberwhere.art.